The general conditions of sale described below detail the rights and obligations of the AmuKKoto Limited Liability Company and its client in connection with the sale of goods on the website www.amukkoto.com.
Anyone can consult the general conditions of sale of the AmuKKoto Limited Liability Company on the site www.amukkoto.com.
Any sale made by the AmuKKoto Limited Liability Company on behalf of a customer therefore implies that the customer is aware of these general conditions of sale and that he unreservedly adheres to these same conditions. The customer thus waives any application of any general conditions of purchase.
AmuKKoto Limited Liability Company offers items from Japanimation on its website and ensures that all of its products are genuine and sold in their original boxes (for new items).
The availability of products indicated on the AmuKKoto Limited Liability Company website remains subject to the state of stock.
During the agreement period, the availability indicated on the website will no longer be guaranteed. The stock will be updated by AmuKKoto Limited Liability Company as soon as possible.
The same item can only be sold once to the same customer.
Some items appear on the website for pre-order. The order of these products gives rise to a reservation which is made with an indication of their date of receipt by the AmuKKoto Limited Liability Company.
Images and Photos are for Presentation Suggestion.
The prices of the articles are mentioned on the site of the AmuKKoto Limited Liability Company in euros and including a VAT of 20.00% or 5.50%.
These prices are subject to change at any time without notice, knowing that the prices of items for current orders will be calculated on the basis in effect at the time the order is placed.
For deliveries outside mainland France, any customs fees or local taxes remain the responsibility of the recipient.
Any order can be placed after registration of the customer on the site of the AmuKKoto Limited Liability Company 24 hours a day.
Any order placed on the website by a customer is due by this same customer.
The AmuKKoto Limited Liability Company confirms the acceptance of its order to the customer by email at the address that the latter will have indicated when registering.
During the agreement period, the order processing time will be longer (one week).
AmuKKoto Limited Liability Company offers its customers to pre-order items on the Amukkoto website. This type of order means that the item in pre-order is not yet available and will be available on a date defined via the timer (day count) on the item file. Payment is to be made in full at the time of the pre-order placed on the website of the AmuKKoto Limited Liability Company. Delivery times vary depending on the product availability date.
The availability date is only given for information and can be changed at any time. These dates are communicated by the suppliers and they can be postponed for various reasons.
If during an order, one of the products is in pre-order, the customer will have to wait until the item in pre-order is available on the site before receiving the entire order.
The customer may, if he wishes, request the receipt of items that are not in pre-order at first and the receipt of those in pre-order secondly. This solution will generate an additional cost in terms of shipping costs since two packages will be sent to the customer.
The customer has the right to a withdrawal period of 15 days after receiving his pre-order item. Beyond this period, he will not be able to obtain a refund for his order.
AmuKKoto Limited Liability Company also offers second-hand items on its website.
These items can be supplied with or without a box. This indication as well as the general condition of the item are specified on the item sheet.
By placing an order for a second-hand item, the customer agrees to receive an item that is not new and cannot return it for this reason.
The articles not showing the indication "Used" are new.
All purchases made on the AmuKKoto Limited Liability Company website are payable in Euros.
Payment can be made in several ways offering maximum security to the customer:
- either by Paypal payment (payment with a free bank account or by credit card) or in 3 or 4 installments - Warning: Following the new Paypal regulations, in the event of a refund, the customer will not be refunded the Paypal commission because this will be kept by Paypal.
- either by credit card (Stripe module) for immediate payment
Once payment has been made, the order will be processed within 24 to 72 hours (working days) before the items are shipped (except pre-order).
No order will be shipped if it is not fully paid unless the customer has chosen the payment method in installments via Paypal.
Beyond seven working days, an order that has not been paid will be canceled.
AmuKKoto Limited Liability Company reserves the right to suspend any management of an order in the event of payment problems.
Guarantee, returns and refunds
Items supplied by AmuKKoto Limited Liability Company are warranted against all defects (except second-hand items). They are identical to those of traditional trade. If it happens that an item does not conform to its description, the AmuKKoto Limited Liability Company undertakes to exchange or refund it, provided that it is returned to it in its original packaging within 15 days. following receipt of the package.
The return costs will then be borne by the AmuKKoto Limited Liability Company.
The customer also benefits from a right of withdrawal, whatever the reason and can return an article within 15 days of receipt of his package (in its original packaging and by his own means) to the address next :
AmuKKoto Limited Liability Company
37 avenue du president kennedy,
In this case, the return costs will be borne by the customer.
In the event of a refund, this will be made by the AmuKKoto Limited Liability Company within a period of less than 15 days following the date of receipt of the returned package. No cash on delivery will be accepted, whatever the reason.
Warning: Following the new Paypal regulations, in the event of a refund, the customer will not be refunded the Paypal commission because it will be retained by Paypal.
In the event of a return of a parcel, due to an error in the postal address, entered by the customer at the time of registration, the latter will have to pay back the amount of the shipping costs to be delivered again.
The customer's withdrawal period is not permitted for a lottery draw.
The AmuKKoto Limited Liability Company makes deliveries in France, Switzerland, Europe and Overseas.
The amount of delivery costs will be indicated before validating an order.
In France, delivery is taken care of by post and the times indicated are as follows: 2 working days from the day after the day of deposit (excluding weekends).
In other countries, delivery is taken care of by post and the times indicated are as follows: 3 to 5 working days from the day after the day of deposit (excluding weekends).
Shipping costs are free from 100.00 euros of purchase excluding tax for home deliveries without signature in France only.
The customer must group his articles on the same order to avoid paying the shipping costs several times.
The delivery times indicated for mailing are indicative and are in no way guaranteed as they do not depend on the AmuKKoto Limited Liability Company but on the carrier. Consequently, any delay in the delivery of the items may not give rise to the customer's benefit to the cancellation of the order or to the benefit of damages.
For each order, a tracking number will be indicated to the customer by email to allow him to follow the delivery of his order.
No order placed on the website of the AmuKKoto Limited Liability Company will result in a personal delivery.
In case of payment via Paypal by the customer, the delivery address of the Paypal account must be the same as that indicated when ordering on the website. Otherwise, the order will be shipped to the address indicated on the customer's Amukkoto account.
Individual customers can order on the AmuKKoto Limited Liability Company website.
To place an order, the customer must register on the website. He will then be able to:
- manage your personal space (postal, bank details, password, etc.)
- view your orders
AmuKKoto Limited Liability Company undertakes to send a sales invoice to its customers through their online account.
AmuKKoto Limited Liability Company does not provide business customers on its website.
The liability of the AmuKKoto Limited Liability Company cannot be implemented if the non-execution, or the delay in the execution, of the order or of one of the obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.
Thus, the AmuKKoto Limited Liability Company is not liable in particular in the event of accident, fire, flood, interruption of the supply of energy, raw materials or equipment, as well as in the event of total or partial strikes of any kind hindering the smooth running of its activities, such as strikes by postal services, energy suppliers, telecommunications, etc.
The occurrence of a case of force majeure has the effect of suspending the performance for the AmuKKoto Limited Liability Company of the contractual obligations of the order or of these general conditions of sale.
Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.
This entire site is subject to French copyright law. The names, brands and brands mentioned on this site are the property of their respective depositors. Any use or reproduction, in whole or in part, of the site by any means whatsoever, constitutes an infringement which will be penalized.
Hypertext links and mirroring
The AmuKKoto Limited Liability Company authorizes any website to establish a link pointing to a URL address of its website.
No uploading of the site by a third party under another URL is permitted.
The AmuKKoto Limited Liability Company declines all responsibility for the content available on other websites to which it has created links or which could have been created without its knowledge.
AmuKKoto Limited Liability Company also disclaims all liability for any information contained on third party sites where there are links to the AmuKKoto Limited Liability Company website.
Version updated to November 9, 2021 - Cancels and replaces all previous versions